STAYING VISIBLE IN THE AGE OF AI

How Business Owners Can Adapt for Generative Search Results

As web browsers and search engines increasingly integrate generative AI technologies—like Google’s Search Generative Experience (SGE) or Microsoft’s AI-enhanced Bing—website managers and business owners are noticing shifts in how organic traffic reaches their sites. Unlike traditional search, where users click through ranked results, generative AI often summarizes answers at the top of the page, reducing clicks but still heavily relying on credible sources. The challenge: how do you ensure your website becomes one of those trusted sources?

THE SHIFT FROM SEARCH RESULTS WEB PAGE LINKS TO AI-GENERATED ANSWERS

Generative search pulls information from multiple high-authority sources to synthesize a quick, user-friendly response—sometimes without any click required. This has profound implications for SEO. Pages that once ranked high in traditional search may now be cited in AI-generated responses without receiving traffic. Visibility becomes decoupled from click-throughs.

PROACTIVE STRATEGIES FOR AI SEARCH VISIBILITY

To thrive in this evolving environment, website owners must re-evaluate their content and site architecture with AI in mind:

  • Focus on High-Quality, Authoritative Content: AI prioritizes content from trusted sources. Double down on establishing E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) as you update your website. Cite credible sources when appropriate, create valuable content, and offer unique perspectives on your products and services that AI models can leverage.
  • Structure for Clarity and Scannability: AI systems excel at parsing well-organized content. Utilize clear headings (H1, H2, H3), bullet points, numbered lists, and concise paragraphs. Implement FAQ sections and “how-to” guides, as these formats are prime candidates for direct inclusion in AI-generated answers.
  • Prioritize User Intent and Conversational Language: AI search often involves more natural, conversational queries. Optimize your content to directly answer questions users might ask, and consider incorporating question-and-answer formats naturally within your text.
  • Improve Site Architecture: Ensure clean navigation, fast loading times, mobile responsiveness, and structured URLs. A logically organized site improves crawlability and contextual understanding by AI systems.

THE BOTTOM LINE

The landscape of search is rapidly transforming. Generative AI isn’t killing SEO—it’s evolving it.  By proactively updating your content and site structure with AI’s preferences in mind, website managers and business owners can not only mitigate potential traffic loss but also position their sites to be recognized as authoritative sources to ensure they’re not just found by machines, but also chosen by them to show as cited web pages in AI answer summaries



PLAN AND ORDER NOW FOR HOLIDAY MARKETING

holiday marketing table scape

After twenty years of helping clients with last-minute holiday panic marketing, these are some of the things we often regret not addressing in September.

As autumn begins each year, we remind our clients to start prepping and ordering gift bags, greeting cards, holiday decor, gift certificates, gift tags, posters, etc, and plan online marketing: e-mail campaigns, seasonal website changes, and AdWords campaigns.

Besides setting yourself up for a less stressful fourth quarter, preparation in September means free or economy shipping prices instead of ridiculously marked-up rush shipping for last-minute orders. (Reminder of our rush project policy.) You’ll also have more time to jump on the inevitable last-minute holiday opportunity or crisis.

SEPTEMBER TO-DO

Start a Halloween through mid-January calendar showing holidays, planned marketing campaigns, events, team meetings/training, and drop-dead dates.

  • Why into January? Because there’s often a drop-off in business in the new year. September’s the time to check into your previous January’s’ numbers (what worked, what did not) and also what your competition previously did for Q1 marketing.
  • Note drop-dead dates by working backwards from when you need assets finalized and in-hand. Remember that free or economy shipping may take longer over the holidays and plan accordingly.* For example, if you want a printed bring-back card to include with Halloween treats, note placing the order with the printer by October 17th, and working back from that, calendar planning and developing the asset starting a few weeks before that.
  • Calendar reminders to update your holiday hours over all platforms (especially Google Business Listings).

Research community calendars for events and reach out to potential partners and charities early. When you move forward be sure to plan offers that are trackable and unique to each event/partnership/charity so you have data for informed decisions next year.

Holiday Marketing

Prep a stash of beautiful, printed hand-outs with a generic offer so you have a stash ready and can jump on last-minute partnering opportunities without needing to rush a design and print order.

Check your gift card inventory now! (Gift card companies may have five week lead-times—and possibly longer October through January.)

Start penning your Thanksgiving gratitude message to customers, your holiday greetings, and your Happy New Year wishes so they are ready for social media and email campaigns. During the holiday rush, you won’t have as much bandwidth for sincere message scripting.

Are you sending cards, party invitations, and/or gifts to your clients and partners this year? Let’s get on that too!

Selling gifts? Check your inventory and the lead times of items you wish to stock. From October onwards, order fulfillment and shipping from your vendors may take additional time. Also, be sure you stock plenty of festive packaging and shipping supplies if you plan on mailing items.

Sadly, if you are hosting a holiday party and have not booked your caterer, entertainment, and venue, September may be too late. Skipping the printed invites and going online is a good option to save a few weeks.

Don’t forget your team! The holidays may be extra stressful for them too, so set them up for success and a bit of joy with prepared customer service scripts, holiday season incentives, and share with them your holiday marketing how-tos and goals. Start gathering their holiday plans for your shift schedule.

Plan software updates or IT work in advance.

No stress, added costs, and drama this year — let’s get started on marketing’s silly season work now! We’ve plenty of ideas and sources for product.

MenloVille Shoppe decorated for the holidaysHere’s some key events to keep in mind…

OCTOBER

Halloween

NOVEMBER

Daylight Saving

Veterans’ Day

Thanksgiving

Black Friday

Cyber Monday

DECEMBER

Pearl Harbor Remembrance

Green Monday

Festivus

Hanukkah

Christmas Day

Boxing Day

Kwanzza

New Year’s Eve

*This often trips up our clients—planning two weeks for free or economy shipping saves so much money and stress. Ideally, aim for three weeks for shipping so you have time to react if an exchange or reprint is needed.

E-MAIL CAMPAIGN DESIGN , MANAGEMENT, AND COST

(Updated 2025.)

The bottom line: there’s lots of detail in this article, but we know you are mostly interested in the cost, so an up to date price quote is at the end of this page, and here’s a link to our e-mail campaign portfolio where you can see samples of some launched campaigns.

The initial set up and design takes some time and thought, but once up and running, e–mail campaigns are a great way to keep your brand in front of your customers, drive people to your web site, promote your business and events, and as well as attract new customers.

E–mail campaign designs should:

  • be designed and coded in such as way as to not get caught in spam filters,
  • be coded so they render cleanly in any e–mail client, on any system, including tablets and smartphones,
  • be concise,
  • drive people to your web site, on-line store, or appointment forms with links,
  • use graphics intelligently so they don’t hinder load time, readability on all devices, and deliverability,
  • carry your branding throughout,
  • contain calls to action, and
  • be designed so you may use the same template for each launch, making simple edits to text, colors, and photos without re-coding each time.

The initial steps in the process are:

  • deciding upon your e-mailer design,
  • how to manage your e–mail list,
  • designing and coding your email template (this same template will be used from e–mail to e–mail, making updates easy and providing your recipients with consistency),
  • collection of e–mail addresses, and
  • the account set up.

These above steps are discussed in our initial meeting and are not repeated after the first e–mail campaign.

Costs

One time set-up costs:

  • Design drafts, half an hour to two hours depending upon type of e-mailer.
  • E–mail template coding, one hour to three hours depending upon type of e-mailer. The simpler the template design, the faster the code is written.
  • Set up of e-mail campaign service provider account, half an hour including collection of your contact information.
  • Cost of initial e–mail address list set up depends upon how much training is needed. A good estimate is one hour for someone computer savvy, but needing a little support with their e–mail client and with Excel.

Here are the steps which are repeated with each following campaign:

  • Entering content to the template, half to one hour. This assumes a few graphics and several paragraphs of text copy, and also that the content provided is publish-ready and fits to the e–mail template already coded.
  • Entering html to e-mail campaign platform and sending you a test e–mail, half an hour.
  • Formatting the address list and uploading to e-mail campaign platform, fifteen minutes.
  • Launching e-mailer, fifteen minutes.
  • Reporting, FREE! A few days after the e-mail is sent to your address list, we will e–mail you a report with information which can be helpful to your future marketing. Report will include how many clicks the e–mail generated to a linked web pages, who has opted off of your mailing list, your open rate, which e–mail addresses are not valid, and if any of your e–mails were forwarded and if these recipients added their address to your mailing list.
  • Also no charge, lot of tips along the way on how to produce an effective e–mail campaign, and how e–mail campaigns can help your web site’s search engine optimization.

The final summary is that the first campaign will take 4.5 to 8.5 hours to produce, and that following e–mails will take 1.5 to 2 hours of work. Our rate is $155/hour. The charge from the e-mail campaign platform will depend upon the size of your mailing list. Please contact John with any questions.



OUT TO PASTURE

Our Non-responsive Websites

We love the websites we have worked on and maintained through the years. And we are grateful for all our clients who trust us with their website projects. But, as there’s no need for a portfolio to contain non-responsive sites anymore, and even although these sites are still working for our clients, we are moving non-responsive sites from our website portfolio to this post for posterity. So even though these websites are still working for our clients (some for over a decade, wow!), we need our portfolio to show sites which work on mobile devices.

Here they are, our final non-responsive website projects:

hubbardgodfrey.com

Built in 2007. We love that when we visit AT&T Park, we see their work.

donnadesmond.com

We started working with Donna in 2013. We still love the look of this site.

earnosethroat-sanramon.com

Made in 2011.

hpdpublicrelations.com

Running since 2012.


Save

Save



MAIL LIST MANAGEMENT FAQ

Mail List Management FAQs

2025 – update. Very little of this info has changed since we first published this in 2017, so with a few edits, here’s updated info.

The answers below assume you are using one of the main email service providers. (Other than MailChimp as their list management is a struggle and contrary to the way our clients work.)

Q.
If the same e-mail address is on several lists in my account, will that person receive the e-mail campaign more than once?

A.
Short answer, no.

The service provider catches duplications and only sends the campaign to each address once. For example, say you have three lists in your account: Peninsula Clients, Marin Clients, and South Bay Clients. And Maggie Jones with address mj@gmail.com has visited your locations in San Jose and Palo Alto and so is on two lists. If you select all three of your lists to which to send an e-mail, the service provider will catch this and send only one to mj@gmail.com.

Q.
How do I get addresses to you to add to my account?

A.
You’ll need to export them from your internal system or database and send to us, usually as an Excel or .csv file attached to an e-mail. All databases, whether MicroSoft Outlook, gmail contacts, your POS system, etc, have a feature to export. Occasionally John visits a client to train them on how to export, but usually a few minutes Googling “export + your database type” gives adequate direction.

We prefer to work with an Excel doc. But we have also received email lists as pdfs, hand-written addresses, and Word docs.

It is important to name the file to send to us uniquely and logically. For example, if the list is all clients, be sure to name it so – “acme-co-all-clients-022117.xls”, or if it’s just your VIP clients, “acme-co-vip-022117”. Including the date is also a good way to track the file in case we need to troubleshoot in the future.

Even more important, if you have more than one list in your account, be sure to communicate clearly to which list we are adding these new addresses.

Q.
How do I prevent an unsubscribed person from receiving mail from me?

A.
That’s one of the great things about e-mail service providers. Once a person is marked as unsubscribed, there’s no way that account will send to that address. Even if that same address is added to the account manually or through an upload, it will be blocked.

Q.
Can I log onto my account and edit lists myself?

A.
Any time. We don’t own your account; you do. We’ll be happy to point you in the right direction to handle your own list management if you like. For example, some of our clients save by manually updating unsubscribes who have reached out to them directly instead of clicking the required unsubscribe button.

Q.
I have a question regarding mail list management which is not answered here.

A.
E-mail John!

POLICY ON RUSH ORDERS

(Originally posted September 2015. Reposted 2025.)

Due to a terrible few weeks when many rush orders placed with a third–party were bungled by the vendor or delivered late (or both!), and we calculated a significant loss of time and money as we worked with the vendor on our client’s behalf to get reprints, a corrected order, or a refund, we have decided to change our policy on providing free customer support on rush order failures by a third–party.

Customer service time spent with third–party vendors on rush order failures may be billed to our clients at our regular hourly rate.

We know that rush orders are unavoidable and will continue to do all we can to meet any deadline, without any additional rush charges.

However, we are finding that more and more we are losing time and money responding to the issues that so often occur with a rush order or rush shipping. These issues arise from errors completely beyond our control, either from a client who has put off addressing a project or deadline, or a vendor or shipping company which has not met their promised service. Our hope is to always provide the best service and product to our clients, so we generally step in to do all we can to fix any issue, although we are not at fault and although this customer service work can be time–consuming and costly to us. This cost to us in this lack of fault and high–risk situation has led to this new policy.

Of course, if it was an error or delay on our part that caused the need for a rush, you will get our full, un–billed support until the issue is resolved.

Addressing deadlines and projects well ahead of time will prevent the high–risk rush order. For example, order all your holiday season items such as decor, gift bags and wrap, and stocking stuffers in the fall. That way you are not putting pressure on a vendor to rush a job and they can do their best work, checking and proofing as they go, and packaging it in a quality manner to prevent shipping damage. If your item arrives early and is damaged or not as promised, you have plenty of time to get a replacement or refund without impacting your deadline.

To help prevent rush shipping up-charges, we keep to a fast turn–around time. We are happy to help our clients plan ahead and keep to a schedule. We can track down third party standard lead–times if requested, so a project management schedule can be prepared in advance.

The ultimate deterrent to procrastinating and ending up in rush-order-territory? The mark–ups for rush orders by third parties are astronomical.

SKINADE THREE MONTH TRIAL

skinade collagen drink


WEEK ONE – February 26 – March 4

Yum! And whew! Its four o’clock in the afternoon and my first box of skinade just arrived – of course I had to try it right away. Yum! Because it’s delicious, and Whew! Because I’m so glad it tastes good as I’m planning on having it daily for a three month trial.

So who am I, and why am I doing this? My name is Rachel and I’m always personally interested in health and nutrition. And professionally as a website and graphic designer, I like to stay up to date on high-end beauty treatments as many of my clients are in the lifestyle and/or beauty industry. I’m turning fifty next month, an age which I think is great for experiencing something like trying a collagen drink to help skin hydration – I have plenty of aging, sun-damage skin to test skinade upon.

I purchase all products mentioned below from clients. And, full disclosure, I learned about skinade from my client Hayes Valley Medical & Esthetics who carries it, and I did not pay for the first month’s samples I am taking during this trial.

I’m not changing my usual routine with the exception of a daily serving of skinade. Hair care from Halo Blow Dry Bar – Rene Furterer shampoo and conditioner. For my face, I wash with whatever is on hand and if in the shower, I use a Clarisonic. AM, I use SkinCeuticals C.E. Ferulic and PM, Revision Skincare Hydrating Serum. And morning and evening, I use Hayes Valley Medical Skincare Restorative Moisture. Once a month I get a facial with microcurrent from Olive Branch Spa.


Finally, I use a lot of sunscreen – year-round. Hayes Valley Medical Skincare BB Cream Perfection 6-in-1 Cream, SkinCeuticals Physical Fusion UV Defense, and ColoreScience Sunforgettable Brush-on Sunscreen – all from Hayes Valley Medical & Esthetics.

Back to that first peachy sip of my first skinade . . . such a nice clean flavor. The other flavor is unique – mangosteen I have to presume as it’s a taste with which I’m not too familiar. I’ll look forward to each daily drink.

By day seven, my face feels like I just had a facial, with softer, suppler, and hydrated-feeling skin. And in general, my skin all over feels softer – elbows even!

I took a peek at http://us.skinade.com and read that most people felt there skin was more hydrated and soft by day 4 to 6. Yep! Me too! It says that by days 10 to 14, “skin is more smooth, radiant, glowing and more uniform.” Well I hope I continue upon this path!

WEEK TWO – March 5 – 11

I love that I’m getting an extra dose of Omegas 3 and 6 in this product as I’m a vegetarian. And yes, I know the collagen in skinade is sourced from fish scales – not vegetarian – but I figure by the time they are processed down to chains of amino acids, it’s just biological components.

Wednesday – 4am hot flash! Silver lining is that I had my skinade close and it was very refreshing and distracting. Plus, I figure, drinking it in the early hour’s means the best absorption as tummy empty and nice long time until my morning green tea caffeine which hinders Vitamin C efficacy. But no, I don’t plan to set alarms for daily pre-dawn wake-up for my collagen drink.

WEEK THREE – March 12 – 18

I’ve been getting compliments on my skin – overall healthy glow. I’m still enjoying taking skinade each day. The travel sachets are so convenient. I have a stash at home and also in my purse. Usually I take at home, in the evening with my iron pill. A few times, I’ve poured the sachet into a glass at a restaurant. And they are energizing when added to a water bottle during a hike.

I’m noticing the changes to the feel of my skin. Since my teens, I’ve had acne scars along the sides of my eyes and mouth. Usually I can feel little indents and roughness, but I can’t feel them anymore, just smooth skin.

WEEK FOUR – March 19 – 25

Five days in the Mohave Desert! Usually my skin instantly feels different in the dryness. Plus, I’m camping and did not even bother to bring my usual skin care products and am mostly just splashing water and applying sunscreen layer after layer. My skin felt great – hydrated in a way it never is in the desert.

Another pleasure is the feeling when applying sunscreen – my skin is smoother. Lotions seem to glide on.

WEEK FIVE – March 26 – April 1

It’s been one month. I believe my skin is more uniform. Here are a few before and after photos. The fine lines next to my eyes are less deep.



WEEK SIX – April 2 – 8

I met with my client, Hayes Valley Medical & Esthetics and it was fun when Linda saw my skin. She thought I’d been using topical products that were working, but actually the only change is the skinade. Her comment was glowing!

WEEK SEVEN – April 9 – 15

About this time, I noticed I had not been sick with a cold I always get around March. Maybe the added vitamins in skinade are helping?

WEEK EIGHT – April 16 – 22

I’ve been in the high desert of Utah since the 9th – including hiking around Moab and Arches National Park – and my skin feels great. It never does here. Every other visit, I’ve had unpleasant dry across my cheeks and lips. Also, when visiting here, I usually get breakouts, but none this visit. My skin is smooth and even.

Red Cliff Lodge and Arches NP


I’m also wondering if skinade is effecting my over-all hydration, as I usually get nose bleeds in the desert and at higher altitudes, but none on this trip.

My fiftieth birthday! Feeling good. Loving my skin right now. I’m going to be back in the Bay Area soon and will order more skinade to complete the three months try-out. Then I’ll take “after” photos.






SHARON HEIGHTS PHOTO SHOOT


We always love a call from MenloVille La Vita Verde for a photoshoot as we know it’s going to be something beautiful. This time, we were at at Sand Hill Business Park shooting the incredible gardens created by Lisa of MenloVille.


It’s a huge campus and it took a long time to work our way around to cover all the wide-angle vistas down to the thoughtful details in the gardens designs.


Lisa’s talent in landscaping is how she creates layers within each segment of the garden using details like succulents planted in rocks, crystals, and statuary. She’s done a beautiful job updating the 1970’s style of the campus gardens – making the overall vibe of the property more modern, interesting, and inviting to a visitor, and bringing places of rest, socialization, and inspiration to hard-working employees.


We also included some “artistic” filtering on some of the shots. Here’s the entire album…




PREPPING FOR A PHOTO SHOOT

Photographer at Event


Photo shoots are expensive, so you want to get it right, right?

Many times over the years we’ve been doing this, we’ve been paid for photos never used because our client was not prepared. For example, un-ironed-clothing. Yes, we can Photoshop out wrinkles, but why pay us $$$ when you can be prepared with perfect fabric with just a run of an iron? Pretty much everything listed below comes from actual experience with a client.

Please run through this checklist to avoid costly mistakes in your upcoming shoot:



OVERALL PLANNING

• Stage for photos, not your usual display. As you set up, look through the lens on a camera (cell phone is fine), instead of with your naked eye. Things look different through a frame, so your usual set-up might not photograph well.

• Be sure everyone involved is aware and prepared.

• It pays to spend a week looking at the light at various times of day at the place of the shoot. Then schedule the shoot for the best time of day. The absolute best is with plenty of sunlight, but without strong shadows or harsh light, like on an overcast day.

• To keep costs down, have a shot plan made in advance. It’s a way to make sure you get all the shots you need and to provide a checklist so no shot is forgotten. It can be a collection of photos on your cell phone, written notes, or a Pinterest board. Look at previous photos of your business—what worked and looked good? Make a note to duplicate the shot. What’s needed—models, props, lighting—to get the shots on your shot list? Here’s a very rough shot list so you can see how little effort is needed—just grab a collection of photos you want to duplicate:
Shot List Sample

• Remember this is marketing and branding. Be sure all props, staging, and attire are a direct reflection of your brand. It’s not about what you might like; it’s about what will make potential clients interested as well as what consistently supports and promotes your brand. If your brand color palette is calm, be sure no one wears bright colours like red or neon, if your brand is very professional, hide the ceramic kitten vase—that type of thing.

• Essentially, be prepared. Everything is staged and clean before we get there. The better prepared you are, the more you will like the results. And you’ll save money by shortening the time we spend shooting and/or Photoshopping.



STAFF

Tell your staff well in advance that there will be a shoot. Be sure they are well-trained on your business’s brand and how you wish your staff to be presented in marketing.

• Is there a uniform? Make sure they have enough advanced notice to have it cleaned and pressed.
• Do you require name tags? Be sure they are clean and pinned on evenly.
• Hair – have a clearly defined outline of what’s acceptable. (We once had a client tell us our shots were no good, but when we dug further, it was because their staff member’s bangs were too long. This type of directive must come from you, the boss.)
• Lab coats – we’ve learned from photographing our medical clients that wrinkles pop from lab coats. Iron them!
• Iron or steamer onsite. This has saved many-a-shoot. Consider it, especially if clothing or fabrics are key to your brand.
• Don’t wear clothing with writing, logos, or reflective elements, like on jogging gear.
• Easy on jewelry and printed fabrics.
• Let us know in advance if you want candid shots, head-shots, client interaction.
• If you are shooting video, make sure no one is wearing loud clompy shoes!



BUSINESS EXTERIORS

It pays to spend a week looking at the light at various times of day on your building exterior. Note when there are no deep shadows. Then schedule the shoot for the best time of day. The absolute best is with plenty of light on your building, but without shadows or strong light, like on an overcast day.

• If you have street parking in front of your building, fill the spots with your staff’s cars – then roll out right as we start shooting so there’s no parked cars blocking the view of your building.
• Don’t schedule a photoshoot of your building exterior on trash pickup day!
• Remove all posters, clutter from windows.
• Clean windows.
• If it’s an evening shoot, be sure all light bulbs are working.
• Tell your neighbors, if relevant, that you are paying for a shoot and ask them not to put trash outside.
• Take out all seasonal decor (unless this is a seasonal shoot) – for example, if there’s a Christmas tree in your window, you won’t be able to use the shot for marketing in summer. Non-seasonal, non-dated decor is the best for general marketing shots.
• If this is a seasonal shoot, be sure all decor is perfect before we arrive.
• Also before we arrive, look at your building exterior with the shot in mind – often what looks better in general, does not work for a photo. Stand in the place you want the shot(s) done and make sure all looks great.
• Do you have permission? Occasionally, we’ve run into problems with an HOA or building management not allowing commercial photography. Be sure all permissions have been organized before the shoot.
• If the photographer will need to stand in a street to get the shots, be sure there’s someone to look out for traffic.



BUSINESS INTERIORS

Clean, stage, organize! It costs $$$ for us to Photoshop out dirt on walls, messy areas, monitors with ugly screen savers, wires, etc.

• Plan on computer monitors being off.
• As with the exterior shoot planning, check the light at various times of day – schedule the shoot during good, strong light.
• Make sure all product displays are perfect.
• Take time, well before we arrive, to scan the location for any clutter, any items that do not reflect your brand, or speak well of your business.
• Hide or tidy wiring – if possible, unplug electronics and remove.
• Make sure all wall art is hung evenly.
• Review the areas you want shot – any bright colours or high-contrast will draw the eye, so make sure that anything along these lines is hidden away unless they are part of the brand – or you wish them to be featured. For example, we took a long time Photoshopping out neon flyers for a local farmers’ market from one client’s photos.
• Trim dead flowers from displays.
• Will we have easy access? Do we need name badges? Security codes? A guide? There have been times we’ve traveled to a site to shoot and not been able to access the building!



Food PhotographyPRODUCT SHOTS

The best product shots are done with our light box at our offices – see photo to left. Especially if you want white backgrounds. But that means transporting/shipping products which can be costly.

If we shoot at your location:

• Clean, neat display that will look best photographed

• Clutter-free background

• If you have props to use, please have them ready to go – be sure they are clean and to your brand.

• If possible, have us set up our equipment away from clients, so we do not disrupt your business.

• Price tags and stickers – your call! Sometimes they can be edited out, but that can $$$.




MODELS

Having people in your shots can really make them.

• Be sure you have written permission from the model—before the shoot—to use them in marketing.
• Confirm and reconfirm time and location with models (Emphasis!)– any delay means you are paying us with no work being done.
• Be clear with models on clothing. No patterns, logos, text, or reflective or glow-in-the-dark material.
• Be sure you are all on the same page with model styling—are they doing their own hair and makeup? Be sure to plan ahead.

Hiring professional models is usually not an option. Client models make for great marketing if you have clients who are willing to trade product/services for use of their image for marketing. Staff members in plain clothes or family and friends have worked in the past.



SERVICES PORTRAYAL

These can be candid or staged. Please talk to us well in advance if you wish to show your business in action.

Here’s a photo that was useful for print and online marketing of a jewelry designer sketching at a table with her equipment.




NOTE: This checklist is intended for our typical client—a small business or sole proprietor. Photo shoot prep for larger businesses is far more complex.